Privacy Policy

This Privacy Policy describes how EngajarXP Technologies Pvt. Ltd. (“GroXP,” “we,” “us,” or “our”) collects, uses, and discloses information when you use the GroXP website and our products, including StorylineXP and ChirpXP (together, the “Services”).

By using the Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Services.

1. Information we collect

1.1 Information you provide

We collect information you provide directly to us when you:

• Create an account or register for StorylineXP, ChirpXP, or other GroXP Services
• Request a demo, fill out forms, or subscribe to updates
• Communicate with us by email or through the website
• Use product features that store content, referrals, rewards, or campaign data

This may include your name, email address, company name, job title, billing details, and any other information you choose to provide.

1.2 Information collected automatically

When you access or use the Services, we automatically collect certain information, including:

• Log information such as browser type, access times, pages viewed, referring URLs, and IP address
• Device information such as hardware model, operating system, unique device identifiers, and network information
• Usage information such as features used, actions taken, and the time, frequency, and duration of activity

1.3 Cookies and similar technologies

We use cookies and similar technologies to operate the Services, remember preferences, understand which areas are used, and count visits. You can control cookies through your browser settings. Disabling cookies may affect some features.

2. How we use your information

We use the information we collect to:

• Provide, maintain, and improve GroXP and our products
• Create and manage accounts, process transactions, and send related notices
• Respond to inquiries, demo requests, and support messages
• Send service updates, security alerts, and, where permitted, product communications
• Monitor and analyse usage to improve the Services
• Detect, investigate, and prevent fraud, abuse, and other unlawful activity
• Personalise and improve your experience

3. Sharing of information

We may share information about you as follows:

• With vendors, consultants, and service providers who need access to carry out work on our behalf
• When we believe disclosure is required by applicable law, regulation, or legal process
• To protect the rights, property, and safety of EngajarXP Technologies Pvt. Ltd., our users, or others
• In connection with a merger, sale of assets, financing, or acquisition of all or part of our business
• Between and among EngajarXP Technologies Pvt. Ltd. and our current and future parents, affiliates, and companies under common control, including GroXP product teams
• With your consent or at your direction

We do not sell your personal information.

4. Data retention

We store the information we collect for as long as needed for the purposes for which it was collected, including to provide the Services, resolve disputes, enforce our agreements, and comply with legal obligations. We may retain certain information for legitimate business purposes or as required by law.

5. Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorised access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request that we update, correct, or delete your personal information
• The right to object to our processing of your personal information
• The right to withdraw consent where processing is based on consent

To exercise these rights, contact us at hello@groxp.com.

7. International data transfers

We may transfer and process your personal information in countries other than the one in which you live. Where we do so, we take steps intended to ensure that your information receives an adequate level of protection.

8. Children's privacy

The Services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information of a child under 16, we will take steps to delete it as soon as reasonably possible.

9. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will update the date at the top of this page and, where appropriate, provide additional notice. Continued use of the Services after a change means you accept the updated policy.

10. Contact us

If you have questions about this Privacy Policy, contact:

EngajarXP Technologies Pvt. Ltd.
Email: hello@groxp.com
Address: Kiran Sankalp, Flat No. 209, Sr. 128, Maharashtra 411021, India